Training and
Learning
Most mediators will agree that very often a vital step towards dealing with a disagreement, dispute or conflict is simple: speak to the other people involved!
And most mediators will also agree that for many people a conversation like that can be an almost impossible step to take for many people.
The benefit of having such a tricky conversation is that it can often bring down the tension behind a disagreement, dispute or conflict without getting anyone else involved.
Our free video course Dealing With Conflict will help you plan for that initial chat so that you are confident enough to begin to settle disagreements, disputes and conflicts that that you might have with colleagues, neighbours, family and friends – and pretty much anybody else!
The course content reflects our approach to conflict resolution, which has been developed over 24 years of supporting people through their disagreements, disputes and conflicts.
Our main point is that to get a settlement for a disagreement, dispute or conflict we must make sure everyone involved feels comfortable and respected, and has a degree of control over what’s being said and done.
We’ve designed the course so you can drop in and out as you like, go over particular sessions again or skip them entirely. It’s up to you!
Every one of our video sessions has a transcript for you to print out and keep.
It’s easy to join our free course – just click here
When there, click on the button Enrol For Free.
We make no use of the few personal details we require outside of course administration.